About Us
Based in the heart of the Valleys Forest View Health, Acute and Wellness provide care to 17,000 patients. Serving our patients we have a fantastic Clinical Team that’s supported by our Medicines Management Team, Operational Administration Team, and our Care Navigation Team.
Our Services
Manage Appointments
We have two appointment options, on the day or book ahead
“My Health Online” is a service provided by NHS Wales that allows you to book and cancel appointments ahead of time, request repeat prescriptions, update your personal information, or view your medical record summary. Go to the My Health Online Website and sign up for its services.
Our Mission
“To deliver innovative and compassionate healthcare to every generation and through shared values keep our community at the heart of everything we do”
Our Vision
“Work with our community to empower them to create a personal view of health and wellness”
Our Values
Put our patients at the HEART of everything we do:
Harmony
Working in harmony with our colleagues, community and external healthcare professionals we will create a vision of healthcare for the future. Working harmoniously we will create a multidisciplinary health care model to provide quality healthcare for each patient at the right time.
Excellence
We will always welcome open and honest feedback so that we can strive for excellence.
Excellence will be achieved through continuous learning and developing innovative solutions to improve healthcare for our community. We will invest time to provide ongoing training and support to not only our colleagues but GP’s of the future.
Accountability
This means more than simply just doing our job, it forms our obligation to make things better, to pursue excellence and the vision for our practice. Being accountable means we are answerable for our actions and the actions of our team. It helps drive our commitment to the quality and improvement of services and care.
Respect
Respect is a guiding value for all colleagues at Forest View, it makes the foundation for each and every interaction. We will respect and appreciate each person’s need or point of view recognising them as individuals and we will always take the time to understand and support them.
Team Work
We understand that the success of our practice is inevitably tied to others and our performance as a team is defined by every person. We commit to keeping our colleagues safe and looking after their well-being. We will always welcome partnerships that enhance and benefit the community we serve.